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Sensory Overload
by Neil McCabe
Bob bounded from bed. He'd be sending an aromatized video mem to Misty today,
in time for her birthday! That was his plan, anyway. But he hadn't yet mastered
his Tri-Mode Receptor, and an undercurrent of doubt dampened his enthusiasm.
Should he have splurged and purchased the more intuitive iNose?
He swept his homework aside, gobbled a tofu salami sandwich, and wriggled
into his Water Vapor Evaporative Recovery Suit. The Wavers were a bit confining,
but they would prevent any fluid loss in the harsh dryness Outside. He didn't
want his agua account unnecessarily debited! He slung his Receptor over his
shoulder and transported down. With a snappy flash of his Subcutaneous
Identification Implant (Scidi), he scanned himself Outside and rushed across
campus, trailing a cloud of dust.
He Scidi'd into the Natural History Terrarium, deposited his vapor recovery
crystals, and peeled off his Wavers, flushed with eagerness to see, and recept,
actual vegetation. To think that it grew wild Before the Great Desiccation! He
took the Central Valley Trail, transferred to Sierra-Cascade and then to Oregon
High Desert, where he was arrested by a fragrance so sweet he stepped into a
turnout to savor it. Cinnamon Brush! Perfect for Misty! He selected Tri-mode,
aimed, and recepted the delicate blossoms amidst shiny leaves and,
serendipitously, the musical chirps of a Blue-crested Swallow swooping above. On
playback he sensed the blossoms' fragrance; however, since he was still next to
the Brush, he couldn't be certain the perfume was coming from it or the
Receptor. He held the device at arm's-length and pointed it at himself, grinning
broadly, unaware a fleck of peperoncini was clinging to a bicuspid, and pressed
the "Recept" button. The Receptor pierced the terrarium's solitude with a
terrible squeal, flashed "error code 627," and shut down.
Aw, Spit!
While Bob was formulating a corrective action plan, the CCTV overhead ordered
him to "Move Along. Maintain Spacing." He rolled his eyes, hurried to the next
exit, Scidi'd through and raced Outside across the parched campus without
delaying to don his Wavers. He Scidi'd into the dormitory transporter,
regretting he had no vapor recovery crystals to deposit. He knew his agua
account would be debited for fluids lost Outside. He punched in the coordinates
for his single-berth nanominium unit. The transporter beamed him up and across,
directly to his unit.
Although California State University, Virtual, was actually hybrid, with a
physical campus in Hafnium Valley, and Bob was surrounded by thousands of fellow
students in identical hexagonal units in the honeycomb-like dorm, there were no
common areas and little contact. Students did gather for labs and exams, but
admittance was tightly controlled by Scidi-scanning, and such events were hardly
conducive to socializing.
Things had been different back in the 2020's, BGD, when Bob's parental units
were in college. They spoke of students mingling in actual classes, having
roommates, and casual sex. They were fun times, maybe, but fraught with
emotional entanglements causing excessive showering. Modern campus life
encouraged detached, agua-frugal interaction, such as Bob's nascent on-line
relationship with Misty.
He retrieved the 579 page Receptor manual from his clossette and sank into
his chair, feeling drained. He rested his stubbled chin on one hand while
holding the manual with the other. He scoffed at the manufacturer's misleading
hype. So what if the Receptor recorded scintillating three-dimensional video
with brilliant stereophonic audio! A camcorder could do that! What about the
olfactory feature that supposedly set the Receptor apart? Was it up to snuff?
He opened the manual and began poring through it for the error code reference
text. When he found it, he cursed its authors. What had they meant by "Sensory
Overload may cause full or partial intermittent non-functioning of Receptor
modes?"
It was Geek to Bob. A wave of anger surged over him, leaving in its wake a
deep urge to smash his Receptor with a blunt instrument, such as the remainder
of his frozen tofu salami. But he restrained himself, clinging to hope the
Receptor could be refunctionalized and used to enhance his relationship with
Misty, perhaps opening a portal to real-time communication.
He re-submerged himself in the manual, cruising for a glossary. The closest
thing he could find was a table, "Compilation of Alpha-Numeric Combinamations."
An asterisk directed him to a definition of the cumbersome term: "Groupings of
various letters and/or numbers having literal or symbolic meaning. These
groupings may be words or phrases, or acronyms."
Was "Sensory Overload" such a grouping? Yes! He found it on page 427 and felt
an endorphin burst, lasting until he read the definition and realized it offered
no remedy: "Sensory Overload - Input of sensory data in one or more modes which
is beyond Receptor capacity."
In desperation he asked his phone to call Receptor Customer Services.
A machine answered and admonished him to listen carefully because the menu
options had changed. He was pleased to hear another voice and tried to engage in
light-hearted conversation, pointing out he didn't know what the old options
were, ha ha. But the machine detected no humor and warned the call might be
Monitored. When Bob said he didn't give a damn, the machine acted as if he'd
said nothing and began reciting a menu of options.
He didn't know who he was calling, much less the extension. He wasn't a
vendor and didn't want information about buying additional products. He didn't
want to be connected to another department, didn't have an account to check the
balance of, and didn't want to open one. After seventeen inappropriate options,
the machine launched into a series of ridiculous questions. When it asked for
his last five consumer electronics and fiber-optics purchases, Bob couldn't
remember. He said "None." The machine replied, "Invalid answer," and re-started
the options menu.
Bob began feeling argumentative. His answers took on a harsh tone. He wished
he'd placed the call on his videophone so he could look the machine in its Light
Emitting Diodes. When he accused it of lacking even Artificial Intelligence, it
said, "You will be connected to the next available Customer Service Technician."
"Yes," Bob shouted, thrusting a fist into the air and nearly smacking the
ceiling-mounted CCTV camera. But his fist and countenance fell when the machine
continued: "All technicians are currently busy assisting other customers. The
estimated wait is," and then, in a different voice, "three hours and forty-seven
minutes."
Bob turned up the speakerphone, kicked a sock towards a pile of underwear,
and moved to the far side of his nanominium, seven feet away. He spun his e-book
reader scroll-wheel to the current best seller, Megahertz or Megahex (what will
it be?), and had just gotten engrossed in the electrophoretic page displays when
the phone's "transporter" music was interrupted by a burst of static. He lunged
for the handset, shouting "Hello, hello," but just as he reached it, the music
resumed.
Five hours and seven minutes later "Natalie," a Customer Service Technician
awoke Bob and asked for his Social Security number.
"I already gave it to the machine," he said.
"I need to verify it," Natalie replied.
Bob repeated it, and Natalie asked for his name, date of birth, phone number,
email address, surrogate mother's maiden name, and egg donor's serial number,
all of which he'd given the machine.
"Why does the machine ask for that if it has to be repeated?" Bob said.
"I don't know. I just work here," Natalie said, her tone implying Bob was an
idiot.
"Well, do you know what Sensory Overload is?" Bob said.
"Don't get personal with me," Natalie said.
"It has nothing to do with you. It's about my Receptor. Sensory Overload can
apparently cause full or partial intermittent non-functioning of receptor
modes," Bob said.
"So?" Natalie replied with obvious disinterest.
"So, my Receptor seems to have a case of Sensory Overload, and it has stopped
functioning," Bob said.
"Functioning?" Natalie said.
"Yes. Functioning. F U…"
"Don't get obscene. Just tell me what your Receptor is doing."
"It isn't doing a damn thing! That's the problem!"
"Did you get an error code?" Natalie said in a pseudo-soothing tone.
"Yeah. 627. I've got a breach of warranty claim, maybe?" Bob said.
"Hold on. I'll see if anyone knows what a 627 is," Natalie said.
"Hey! Wait! I already told you: 'Sensory Overload may cause…'"
But Natalie had put Bob on hold. He wondered where she'd gone, where she'd
been. Probably not on this continent, possibly not on this planet, maybe not on
any planet, he thought. She's probably on Pluto!
Natalie came back ten minutes later and said, "Sensory Overload - Input of
sensory data in one or more modes which is beyond Receptor capacity."
"I already knew that," Bob said.
"Why didn't you say so?" Natalie said.
"I did say so."
"No you didn't."
"Yes, I did," Bob said. "Oh, forget it. The question is, what does that
mean?"
"'That' is a pronoun used as a function word to introduce a restrictive
relative clause and to serve as a substitute within that clause for the
substantive modified by that clause," Natalie said.
The steam boiling from Bob's ears triggered his nanominium's Carbon monoxide/
pheromone/ smoke/steam detector (Copss), which began commanding "Evacuate Now.
Evacuate Now."
"Thank you," Bob said through tight lips. "You have been very helpful. May I
speak with your supervisor so I can nominate you for employee of the month?"
"You can't speak to my supervisor. He's vacationing on Pluto. Would you like
to complete a satisfaction survey at the conclusion of this help session?"
Natalie said.
"Yes, indeed," Bob said. "How much time do I get?"
"Three minutes."
"Then forget it. I'd need more time to report how satisfied I am with this
so-called 'help session,'" Bob said.
"Take it easy," Natalie said. "Any more questions?"
"Just tell me what to do when there's been an 'Input of sensory data in one
or more modes which is beyond Receptor capacity.'"
"I'll see if anyone knows," Natalie said.
When she came back from wherever, Natalie said "On page 523 of your manual it
says: 'Do not input sensory data, in one or more modes, which is beyond the
Receptor's capacity.'"
"How about translating that into something useful?" Bob said.
Natalie sighed. "Your Receptor only has so much capacity. If you try to
recept an object with, say, seven gigabytes of luminosity, but your Receptor's
only got five gigs of memory capacity, you're gonna exceed it. You're gonna get
nada."
"How many gigs of lumin whatever does a Cinnamon Brush have?"
"Look," Natalie said, "I don't have time for riddles."
"It's not a riddle," Bob said. "I was standing next to a Cinnamon Brush, and
I tried to recept a mem of me and the Brush, and it squealed at me and…."
"The Brush squealed at you?" Natalie sneered.
"No, and it didn't burst into flames, either. The Receptor squealed at me,"
Bob shouted.
"What mode were you in?" Natalie said.
"I was in a good mood until the dang thing squealed at me and …"
"Mode. Like Bi-mode or Tri-mode."
"Oh. Tri-mode," Bob said.
"Well, the Brush wouldn't have more than five gigs of luminosity. What else
was going on?"
"There was a bird chirping."
"Big Bird?" Natalie said, humming a bar of the Sesame Street theme song.
"No. A little bird. Quiet chirping," Bob said. "Say, how do you know that
song?"
"I can't tell you that. Corporate protocol prohibits personal revelations,"
Natalie said.
"Did your parental units watch Golden Oldies, too?" Bob said.
"That question is inoperative. Let's get back to your little bird. Chirping
would only be a few audio megs," Natalie said. "How about other inputs. Any
aromas?"
"Cinnamon Brush. Sweet aroma," Bob said.
"Aromas take moderate megs. Wouldn't cause overload. What about stenches? Any
skunks around?"
"Nope. Just me," Bob said.
"What were you doing before recepting?" Natalie said accusingly.
"I was on a hike, looking for the perfect mem to send to my Second Life
girlfriend."
"She's an avatar? And you worked up a sweat for her?"
"Well, sure," Bob admitted. "It was hot in there. The thermostat must have
been set on June."
"Did you shower before recepting?"
"Where would I do that? I was in the terrarium!" Bob said.
"Well, I think I know why the overload occurred, and, for your information,
the warranty excludes malfunctions caused by poor operator hygiene."
"What the heck! I've got to shower every time I recept a self-mem? With my
agua allotment, I could only do that once a month!" Bob said.
"Not necessarily," Natalie said. "Try minimizing your Receptor's rhinoport
aperture."
"Kind of like pinching your nose, huh?" Bob said, tweaking the setting.
"How quaint," Natalie said. "When you're done, recept a self-mem and email it
to me," she said, rattling off an address.
"Now? Without a shower?"
"Sure. To see if your Receptor is - functioning," Natalie said.
"OK, here goes," Bob said.
"Got it," Natalie said. "Oh!"
"Something wrong?" Bob said.
"Oh! No. Not at all," Natalie said. "What's your name again?"
"Bob."
"Bob! You smell so - masculine!" she said, dragging out the last word.
"Do you think a mem like that would entice Misty to synchronymously
communicate with me?"
"What kind of communications have you been having, Bob?"
"Asynchronymous."
"So, you're not on-line with her at the same time? And you don't know her
real name?" Natalie said.
"Right," Bob said.
"Do you want to know it?"
"Zong! Too personal!" Bob said.
"How personal do you want to get?" Natalie said.
"Synchronymous communication," Bob said. "Real time, maybe in a chat room."
"We're having a synchronymous communication now, Bob."
Bob realized he was in uncharted seas without a site map. It was scary, yet
he felt an odd, perhaps primal, compulsion to see how far he could get.
"But you told me your name, Natalie," Bob said. "That makes this
discussion…."
"Syncronous? And personal? No, Bob. My name isn't really Natalie."
Bob was sweating. He knew he should be relieved he didn't know her name, but,
weirdly, he wanted to know it. He wanted to be able to communicate with her,
whoever she was, even if she were a real person. He felt panicky, realizing the
odds were negligible he could ever reach her again through customer service.
Suddenly he blurted a wildly anachronistic question, not knowing its source:
"How can I get in touch with you?"
He gripped his Receptor tightly to his chest while the nano seconds streamed,
barely noticing the hum and whirr of the CCTV activating and focusing.
"In touch with me?" she said flirtatiously. "You can't, you caveman! But I've
got your contact info."
"If you call, or send a mem? Who will you be?" Bob said.
"Misty," she said in a breathy tone. "I'll be Mist…."
They'd been Monitored.
Bob stared at the phone as the Copss detector began commanding, "Take Cold
Shower
Now. Take Cold Shower Now." |